User Abuse: American Airlines will do anything for money
When I went to unsubscribe from the American Airlines Reward Network's annoying email updates, which are basically just ad spam (complete are paid links to Rewards Network sites), I was met with the following:

The text: "If you unsubscribe from email updates, your benefits will be reduced to 1 mile per dollar spent." It continues, "only members who have signed up to receive emails and provided a valid, deliverable email address will be eligible for our top dining reward levels."
That's right -- they've followed the law in allowing people to unsubscribe from their ad spam messages, but doing so removes most of the users' benefits!
I guess this is what they have to do to make money, since Virgin America, Jet Blue, and Southwest are wiping the floor with their pansy asses. American Airlines, you'd better cross your fingers for a corporate welfare check, you no-business-plan-having wastes of space.
Labels: evil, spam, user abuse

